We become your IT department's strategic business partner with our Managed Service Provider (MSP) approach. We standardize your incident, problem, change and configuration management processes using ITIL framework. We detect system anomalies in advance with AI-powered monitoring tools and perform automatic remediation with self-healing mechanisms. We provide 24/7 threat hunting, vulnerability assessment and penetration testing with our Security Operations Center (SOC) service. We take multi-location, encrypted backups of your critical data with Backup as a Service (BaaS) and guarantee your RTO/RPO requirements. We continuously analyze your resource utilization with cloud cost optimization algorithms and provide right-sizing recommendations. We apply security updates during scheduled maintenance windows with patch management automation. We provide end-user support with help desk services, offering remote desktop support and on-site technical assistance. We draw your technology roadmap with strategic IT consulting and provide leadership in your digital transformation initiatives. We guarantee measurable performance metrics with Service Level Agreement (SLA) commitments.